TGIF!
For those of you who know about my previous Martin Army Hospital experiences and for those who don’t, I’ve got a doozie! This one is about Nurse Lauren. Maybe it will lighten your day and give you a little chuckle! Here’s what happened!
I get bronchitis every year, at least once. (the devil is a liar!) Friday night got me rolling. Saturday hit me harder. Sunday I was well into full blown bronchitis/sinusitis/upper respiratory infection/etc. but I still got up and went to church. By Sunday night I was done and knew I had to go for medical help Monday morning.
I got up Monday morning and by 8:25 was at the Martin Army Hospital emergency room! Only two others in front of me! I was happy! I should be right in and right out! I filled out the paper work and returned it along with my military ID to the little girl at the desk. I sat down and coughed one time (which is good compared to the coughing I had been doing, but since I had cough syrup left from my last bout with this sickness, I was good and medicated!) only to have the little girl at the desk give me a mask to put over my mouth. Lord Have Mercy. I put it on. Not bad. I can’t really breathe and when I try, it is my own contaminated, sick air that I am breathing. Oh well. After only a few minutes, the nurse came and got me. Her name was Nurse Lauren. Tall blonde “Barbie doll-ish”. I could instantly tell, we were gonna have a problem!
She took my vitals. My blood pressure was high and I had a small temp of 99.8. She asked me if I had tried to make an appointment with my family doctor and I said no, I came straight here to ER. (Uncle Sam is going to pay for it either way right?) She told me that three traumas had come in and my wait would be long. She directed me back to the waiting room. Just that quick, the waiting room had filled up and somebody had taken my seat! Oh well. I’m sick. Who cares! So I’m sitting there all nice and polite playing a little game of Tetris on my cell phone, breathing my sick air in and out under my mask and nurse Lauren comes out handing me this torn corner of a label that she had written on and said; “I have you an appointment, with your doctor, for tomorrow at 10:20”. HUH??? Here’s the rest of our conversation.
Me: “But I’m sick now!”
Nurse Lauren: “This is the soonest they can get you in.”
Me: “Well can you write me off work for today?”
Nurse Lauren: “No. I can’t do that.”
Me: “But I’m sick!”
Nurse Lauren: (as she whirls around to walk away from me.) “Well I’ll cancel this appointment and you can just wait here!”
Me: “ But wait.”
Nurse Lauren: (whirls back around and snaps her finger at me) (help me sweet Jesus!) “Come on. You need to make up your mind. I got all these people waiting.” (as she takes her hands and makes an all encompassing motion of the large group of people now in the waiting room, sitting in amazement as Nurse Lauren is loudly going off on me!)
Nurse Lauren: “Well you think about it and let me know.” And she walks away.
My, my, my. How do I take down this tall blonde leggy nurse when I don’t feel good! I sat there and thought about it for a while and then went up to the counter and told the little girl who made me put on the mask when I coughed one time, I guess I’ll take the appointment for tomorrow. I told her Nurse Lauren had it. I also told her Nurse Lauren wasn’t a nice nurse and she said she knew that. I also told her I was going to report Nurse Lauren. Her look was so encouraging. She went and got the little paper that had my appointment time for tomorrow and the name of the doctor I was going to be seeing. I went back home, got in bed and struggled the rest of the day.
I was a little concerned because when I had taken my temperature before I left that morning, it was barely a temp but when Nurse Lauren took it, it was 99.8. As I lay in bed, I began taking it and it began rising more and more. Several told me to go back to the ER but I was now having coughing attacks (and the cough meds were no longer working) and I was too weak to do a round two with Nurse Lauren. I promised I would go if it got to 102 but I broke that promise. Somewhere it in the night it rocketed to 102.5. But then I was too tired, too weak and in too much pain (ribcage from violently coughing) to go anywhere. I waited until morning. My temp had dropped and it appeared to be almost normal but I was still sooooo sick!
I went back to Martin Army Hospital. When I went to check-in for my 10:20 appointment, you know what the little girl behind the desk told me, we don’t have you in our system. You do not have an appointment for today! WHAAAAT!!!!!!! I threw back my head and hollered at the top of my lungs! Lol. No I didn’t. Just kidding! (My throat was already so sore from my illness, I couldn’t holler if I wanted to.) I stood there in disbelief. You mean to tell me, after humiliating me in the ER waiting room in front of all of those people, Nurse Lauren didn’t even put my appointment in the system? Couldn’t she see how sick I was!!! Ok, so I explained everything to the little girl behind the desk. I told her (with the same look of desperation in my eyes as one of the starving kids, with the big bellies, in the Feed the Hungry commercials), I am so sick. I have to be seen and not tomorrow. She said; let me see what I can do. She told me to have a seat. I did. She called me back up to the window to say, she got me an appointment for 3:30. Seriously? Lol. All I could visualize was me going over to ER, taking down Nurse Lauren and while I had her held down on the floor, repeatedly snapping my finger in her ear. Help me Lord!
I gathered myself and took my new piece of paper with my 3:30 appointment on it and left. Eeeeerk! I took those few valuable steps back and asked the little girl behind the desk for the office of the HPIC! (Head Person In Charge) Funny thing: inadvertently I had met him once, on his first day of being in control of MAH and he told me if there was ever anything I needed, to come and see him. Wowser! I needed him! She found out where his office was and off we went. My husband was with me. He was fuming that I had no appointment, but what could either of us do! Nurse Lauren had done me wrong!
I got to the HPIC office and ran right into him as he was walking out. Quickly I said, you told me if I ever needed to talk to you, I could. He said he was leaving for a meeting but his secretary would make an appointment for me. Ok…I guess. I went to her and explained my situation and she told me there was somebody better for me to talk to, the DON (director of nurses).
He came and we went to his office. Did I mention how astonished my husband was with all of this because the HPIC and the DON were both full bird colonels? Well you see, I’m a civilian. Ranks and stripes and patches don’t mean anything to me. All I know is one was the chief of the entire hospital and the other was over all the nurses. We sat down and I explained my situation about Nurse Lauren to the DON. As soon as I was done speaking, he gets up and mumbles something. I said, excuse me. He tells me, I’m going to see if I can get you seen now. Holla! He came back and said let’s go. You have an appointment in five minutes. 11:10 am! He was walking fast and I got up all my strength and walked fast behind him. As we walked he told me he wanted me to write a statement and email it to him about Nurse Lauren. He said he was going to take care of her in the meantime because snapping her finger was unacceptable. He told me she was military and I told him she wasn’t in uniform. He said but she is and that is part of the problem! Heavy sigh…. Nurse Lauren was going to be taken care of.
In just a few minutes I was seen by an acute care doctor, lol. Loved him! Loved the nurse too! (who was really a doctor from another country waiting to get his license here) So after all that, I got a 15 minutes breathing treatment, six prescriptions – incuding inhaler and nose spray – and a note telling me to stay in bed until Friday. And I have! I have been in bed until this morning!
So that is what happened at Martin Army Hospital with Nurse Lauren. Always an adventure at MAH!
Have a good weekend! Holla back!